Tuesday, September 9, 2014

Passive Segment, Service Segment and Ghost Segment

PK status is used for Ticketing.
Passive Segment "PK" is used to insert a flight segment that has been reserved in a system other than Amadeus. When you enter a Passive Segment you use a special status code in a sell command. The special code ensure that seats are not sold again from the airline’s inventory, but a message is sent to the airline to verify that
the reservation exists in the airline system. However, different participating airlines have different policies in handling, of which you can find the information on GGPCAXX page for each of them.
Moreover, you can neither enter a Passive Segment on a non-participating carrier nor on an Amadeus
system user airline. For the latter you must contact the carrier and arrange to take over the booking.

HK status is used for Ticketing and Service Request (OSI & SSR).

Service Segment "HK" is similar to the passive segment. The significant differences are that the status code is HK instead of PK and you can enter OSI and SSR elements associated to this segment. Nevertheless, not all airlines support this function level. It cannot be used with a system-user airline either. You can also find the information of the service segment function level of each participating airline on the GGPCAXX page.
 

GK status is used for either Pricing or PNR/Itinerary information.

"GK" segment is essentially used for pricing or itinerary information. The information is never sent to the relevant airline. Ghost segment can also be used for Amadeus system and non-system user airlines.
 

Passive / Service / Ghost Segment Status Codes
PK/ - Passive Segment, confirmed status in external system
PL/  - Passive Segment, waitlisted status in external system
HK/ - Service Segment, confirmed status in external system
GK/ - Ghost Segment, confirmed status in external system
GL/ - Ghost Segment, waitlisted status in external system
GN/ - Ghost Segment, requested status in external system

Command FormatSS<Flight No><Class><Date><Origin><Destination><Status Code><No of Seats>/<Optional
Departure and Arrival Time>/ <Booking Record Locator>

When the passive segment is a published scheduled flight, inputting times is not necessary, as the system will append these automatically.

Command Examples
SSAC863J15JULDELYYZHK1/JG305Z - Sell Service Segment for flight PR730, F Class departing 15JUL from MNL to FRA, 1 seat, and record locator JG305Z

SS1Y2/PK/GJJU8K - Sell Passive Segment, 1 seat Y class Line 2 and booking held with a record locator of GJJU8K

SS2Y4/GK/BAC99K - Sell Ghost Segment, 2 seats Y class Line 4

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