Fare Quote Display

The Amadeus Fare Quote Display (FQD) command allows you to display fares for a requested city pair. The FQD commands simply displays published fares, they are not used to price PNR itineraries.

Excess Baggage

 You can request the charges for excess baggage between two cities using the FQX command only for itineraries where the weight concept is used.
If it is a piece concept you have to check the GGAIR pages for the relevant carrier.

Mileage Calculation

The FQM command allows you to calculate the miles for an itinerary, up to a maximum of 29 city or airport codes.

In addition to the origin, destination and stopover cities, you can add a date, route code and surface sector indicators.

Currency Conversion

 You can convert from one currency to another, from NUC's to local currency, and from local currency to NUC’s using the FQC command.

PNR Printing

 The PNR Printing commands will allow you to print either the entire PNR or what would normally appear on
the first screen of a PNR display.

Queues

Queues
Introduction
The Amadeus Queue system is an electronic diary that helps you to manage your travel office’s messages and reservations.

How To Split PNR

Split (Divide) PNR HESP
The Split PNR commands are used when you want to divide a filed PNR. After a successful split, the split parties are stored under different PNR Record Locators.

CANCEL, DELETE & REARRANGE PNR ELEMENT

The cancel element command removes the PNR element (name, itinerary and non-itinerary) from the PNR and transfers this information to the PNR history. By canceling a name element on a retrieved PNR the system cancels all associated elements to the name and reduces the number of booked seats. The cancel element command identifier is XE.

PNR Modification

When making modifications to an Amadeus PNR it is important to understand the way in which the elements are displayed.

The PNR elements are displayed in a pre-determined order. The elements themselves are numbered
sequentially beginning at element number 1.

PNR for Unaccompanied Minor

The Amadeus system provides special command options that allows you to create PNR's for Unaccompanied Minors (UMNR). Unaccompanied Minors require special handling by the Passenger
Services staff at the airline.

Frequent Flyer

Airlines in the pursuit of customer loyalty have created many varied loyalty programs generally known as Frequent Flyer. The name given to these programs may differ between each airline but the process of advising the passenger’s frequent flyer number is the same.

Address Elements - Amadeus

The address elements are used to record the different types of address information for the passenger in the PNR.

The address appears on the itinerary.

Remarks Elements

The Amadeus system provides two types of remarks that may be added to a PNR.

The remark types are:
General Remark (RM)
Confidential Remark (RC)
Itinerary Remark (RIR)

Special Service Request Element

The Special Service Request (SR) element is used to request a special service for a passenger(s). The SR element differs from the OS element . It is a special service that requires a reply from the airline.

The special services used in the SR command consist of a four letter code standardized across the
international travel industry. Most special service codes refer to specific service and others require extra text to be added to accurately define the request.

Retrieval Within A PNR

Retrieval Within a PNR

Command Examples
RT - Redisplay current retrieved PNR

RTA - Display Air segments only of PNR

PNR Retrieval

To retrieve a stored PNR you will require either the passenger name or PNR Record Locator.

The command identifier for PNR Retrieval is RT. To display a full list if all of the possible PNR Retrieval options use the HERT command entry.

IGNORE PNR

The Ignore (IG) command is used to ignore and discard any additions or modifications to a new or existingPNR.

End Transaction

The End Transaction is the last mandatory entry for creating a new PNR or modifying a retrieved PNR.

When you make this entry, the system checks the PNR to ensure that all the mandatory elements are present and correct, and that there are no inconsistencies.

Received From Element

The Received From element is used to store the name of the person who creates or modifies a PNR. After the PNR has been stored using the End Transaction command, the RF element is transferred to the PNR History

Ticketing Arrangement Element

The Ticketing Arrangement element (TK) is used to indicate what the current ticketing arrangement status is of the PNR.

Ticketing Arrangements entered into the PNR do not generate to the airlines and therefore are entered for the travel agent’s information only.