Remarks Elements

The Amadeus system provides two types of remarks that may be added to a PNR.

The remark types are:
General Remark (RM)
Confidential Remark (RC)
Itinerary Remark (RIR)

General Remark
The General Remark command is used to load remarks in a PNR, any Amadeus user that has access to the PNR can read all general remarks.

A PNR can contain a maximum of 127 general remarks, and, each remark can have up to 124 characters.

Command Example
RM PLS MAIL TKTS TO PAX - Add general remark to PNR

Confidential RemarkA Confidential Remark is a comment in a PNR that can only be viewed when the PNR is retrieved in the office where the message was entered.

Command Example
RC VISIT IS CONFIDENTIAL - Add confidential remark to PNR

Itinerary RemarkThe Itinerary Remark, as its name suggests, is used to add remarks to the PNR that will appear on the
clients printed itinerary.

Itinerary remarks added to the PNR that can be segment associated, and will appear just below their
associated segment of the printed itinerary. They may only be associated to flight segments however.
Unassociated itinerary remarks print at the bottom of the itinerary below all of the segments.

Command ExamplesRIR THANK YOU FOR CHOSSING AMADEUS TRAVEL - Add an Itinerary Remark

RIR LIMOUSINE TRANSFER FROM AIRPORT TO HOTEL/S3 - Add an Itinerary Remark associated to segment 3 of PNR. The comment will print below the segment that it is associated to, on the itinerary.