Name Field
For help enter:
H/N.
N.2JONES/ALANMR/LISAMRS
Name field where there is more than 1 person with the same surname.
Name field where there is more than 1 person with the same surname.
N.3SMITH/GEORGEMR/BERYLMRS/LILIANMISS*CHD 8YRS
Family including child specifying age. (In some markets the asterisk is required after the CHD – refer to local office for correct procedure)
Family including child specifying age. (In some markets the asterisk is required after the CHD – refer to local office for correct procedure)
N.JONES/ALANMR+N.LEE/ARTHURMR
Multiple name fields.
Multiple name fields.
N.I/LEE/JAMESMSTR∗23JAN07
Infant name. An OSI is automatically system generated to all airlines in BF.
Infant name. An OSI is automatically system generated to all airlines in BF.
∗N
Display name field.
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IMPORTANT NOTES:
• Spaces should not be added in any name field input as Galileo will edit them out.
• When passengers are travelling together as a family unit and have identical family names, the family name must be recorded only once, prefixed by the applicable number of passengers concerned,
eg. N.3JONES/BOBMR/BERYLMRS/DORISMISS
The exception to this are infants which are input as a separate N.I/...field.
• Spaces should not be added in any name field input as Galileo will edit them out.
• When passengers are travelling together as a family unit and have identical family names, the family name must be recorded only once, prefixed by the applicable number of passengers concerned,
eg. N.3JONES/BOBMR/BERYLMRS/DORISMISS
The exception to this are infants which are input as a separate N.I/...field.
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Group Bookings
Local airline procedures restrict the making of group bookings (ie. 10 or more passengers on a single Booking File) through Galileo. Please contact the carrier direct for any group reservation.
Local airline procedures restrict the making of group bookings (ie. 10 or more passengers on a single Booking File) through Galileo. Please contact the carrier direct for any group reservation.
Name Change/Delete
When a Booking File is initially created, care should be taken to ensure that the names are correct. This is particularly important for members of airline frequent flyer clubs (sight the membership card if possible). On international journeys ask the passenger(s) how their name appears in their passport (e.g. married woman travelling on a passport in her maiden name). Ensuring the name is correct upon creation will save time at a later point.
When a Booking File is initially created, care should be taken to ensure that the names are correct. This is particularly important for members of airline frequent flyer clubs (sight the membership card if possible). On international journeys ask the passenger(s) how their name appears in their passport (e.g. married woman travelling on a passport in her maiden name). Ensuring the name is correct upon creation will save time at a later point.
Refer to the carrier pages for the latest details on name changes.
Many carriers will allow agents to carry out name changes on retrieved Booking Files. However there are some that restrict name changes. You must always check if name changes are permitted.
• When a name change is permitted after ET, the change name entry will initially cancel the original booking and then attempt to rebook in the new name. Therefore there is a possibility of losing the seats.
• When a name is changed, all SSR’s, Mileage Membership data, seating and fares for that passenger will be cancelled.
• Never ask an airline to change the name in their booking. If the airline does this you might not receive any further airline messages or schedule changes as the carrier may take over your booking.
1.1SMITH/ALANMR 2.2JONES/ROBERTMR/ANNMRS
4.3LONG/JOSEPHMR/ELIZABETHMRS/CINDYMISS
4.3LONG/JOSEPHMR/ELIZABETHMRS/CINDYMISS
N.P1@SMITHE/ALANMR
Change name for passenger 1.
Change name for passenger 1.
N.P2-3@2JOHNS/ROBERTMR/ANNMRS
Change names for passengers 2 & 3.
Change names for passengers 2 & 3.
N.P4@
Delete passenger 4 before End Transaction.
NOTE: Where airlines DO NOT allow name changes a new Booking File will need to be created in the correct name and the segments rebooked.
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